Privacy Policy

At Atlas AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services, websites, and AI scheduling agents.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Contact Information: such as your name, phone number, email address, or other contact details provided during scheduling or communication.

  • Appointment Details: such as date, time, service type, and business name, used to process scheduling, rescheduling, or cancellation requests.

  • Usage Data: non-identifiable information about how you interact with our website or AI agents, used to improve performance and reliability.

We do not collect sensitive personal data unless it is directly necessary to fulfill a scheduling request.

2. How We Use Information

We use the information we collect solely to deliver and improve our services.
This includes:

  • Managing, scheduling, rescheduling, and cancelling appointments or reservations as requested.

  • Ensuring communication between clients and businesses remains accurate and timely.

  • Enhancing the functionality, reliability, and user experience of our AI agents.

We may also use contact information only to communicate with you regarding your appointments, support requests, or service-related updates. We do not use your personal information for advertising or unrelated marketing purposes.

3. Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.
We may share limited information only when:

  • It is required to deliver the requested service (for example, with the business managing your appointment).

  • We are legally required to comply with applicable laws or lawful requests.

  • It is necessary to maintain the security or integrity of our systems.

All third parties we work with are required to protect your information and use it only for the intended purpose.

4. Data Security

We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While no online service can guarantee complete security, we continuously update and improve our safeguards.

5. Data Retention

We retain personal data only for as long as necessary to provide our services and meet legal or operational requirements. When information is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for data processing.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 info@atlasaiservices.co.uk
🌐 www.atlasaiservices.co.uk

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.